Check the Refund Policy

Please take a moment to view our Refund Policy! Under the New Zealand Consumer Guarantees Act, stores providing second-hand or used clothing do not come under the same regulations as newly made clothing. Read our full Refund Policy for Painted Bird, Stylist Services and The Aviary (opens in a new window). We cannot refund or exchange earrings, hair accessories or face masks for hygiene reasons. We also cannot refund or exchange gift cards. Cancellation and 'no-show' appointments made for stylist and fitting room services are also subject to a no refund policy.

Still not sure? We'll gladly hold this item for you for 24 hours while we provide measurements of this item on request. Don't miss out - email us today.